Customer testimonial for state utility, Nicor Gas

Completed
December 2024
Client
Nicor Gas
Main service
Production & Post

Showcasing impact

We were lucky to have the opportunity to highlight one of Nicor Gas' most impactful initiatives, the Healthy Homes program, which is aimed at providing energy efficiency improvements and improving health outcomes for customers most in need. Through several at-home visits with existing customers, we were able to learn about their backgrounds and the impact that Nicor Gas has had.

Client background

As the state’s largest natural gas distributor, and owner and operator of one of the largest natural gas reservoir storage systems in North America, Nicor Gas delivers the comfort and convenience of natural gas to 2.3 million residential, public sector and business customers in more than 650 communities throughout northern Illinois.

No items found.

Smooth production

The production process was very straight forward - we knew we were going to visit at least two Nicor Gas customer homes as well as interview at least one Nicor Gas employee.

We understood that we are encroaching on the personal lives of the Nicor Gas customers, so we ensured we could conduct our interviews and planned shots as efficiently as possible with each customer. Through our detailed pre production and planning process, our on-site visits with each customer lasted less than three hours from load-in to load-out.

Bringing it together

The post production process was also very efficient - we had our first cut available within 10 days of wrapping production.

The revision process was very efficient as we clearly had outlined the structure, themes and goals for the video during pre production. Over the course of two weeks we had incorporated all of the clients feedback and had completed the final deliverable!